Coach your internal leader during the transformation/change.

If you have the right person for the  transformation / change leader’s job, we will take on the role of coach. To make it work, the inside person needs to be competent in leading change, motivated to making it happen, more capable than the average executive at leading a team, and willing to listen.

As well, there has to be a reasonable chance that your internal leader’s change plan CAN work, and that the resources needed to make it work are available.

We will tell you if we think these Critical Success Factors are NOT in place. We will not take the coaching assignment unless we believe that they are. We will frame our coaching work using our Performance Contracting process.

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We are strong believers in clear, concrete, observable business measures for tracking the progress of a transformation or change. In our experience, transformations and change programs that do not have such measures are likely to fail.

Insiders often do not have the ability to develop such measures, or report reliably on them. The emotional involvement that they must have in driving the change forward does not allow them to track their own progress objectively. We will do that, keeping everyone in touch with the shifting dynamics that characterize organizational transformation or change. We monitor what is actually happening.